Business Services Coordinator, Library Administrative Services

Position Title: Business Services Coordinator – Advanced
Working Title: Business Services Coordinator
Position Number: 20056921
Hiring Range: $50,220 – $55,800
Closing Date: April 22, 2024

Primary Purpose of Organizational Unit
The University Libraries aspires to set the standard for public university research libraries in the digital age.

As one of the premier libraries in the South, we are an essential partner in the research, education, clinical care, and public service missions of UNC-Chapel Hill. The library system includes 10 on-campus Libraries, with nearly 10 million volumes, rich archival collections, and a growing investment in digital collections.

The University Libraries serves campus and broader communities that reflect the socioeconomic, ethnic, and religious diversity of the state of North Carolina, and we maintain a welcoming, inclusive, and open educational and workplace climate for all. We strive to create an environment of respect and collaboration where vision and innovation can flourish. Learn more about our Strategic Framework including our pillars, values, and priorities.

Position Summary
The Business Services Coordinator will coordinate the business functions and administrative workflow of the Library Administrative Services division. This includes:
– Assisting with setting deadlines and ensuring timely completion of all deliverables, including improving processes related to departmental workflows.
– Improving customer service provision through stakeholder engagement and communication.
– Assisting with the receiving of commodities and supplies.
– Engaging in communication and stakeholder engagement by coordinating communication for administrative services work requests and projects and coordinating and triaging workflow for the team.
– Assisting Head of Library Facilities/Interim Associate University Librarian for Administrative Services with fiscal year forecasting as necessary.
– Assisting with monitoring and reconciling Facilities work orders and expenditures.

Minimum Education and Experience Requirements
Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications, Competencies, and Experience

• Demonstrated experiences with business process practices.
• Demonstrated experience with state procurement and purchasing processes.
• Demonstrated experience with facilities and space planning projects.
• Demonstrated ability in organizational workflow.
• Commitment to excellent customer service.
• Ability to communicate detailed information and instructions in written and oral form to stakeholders and audiences.
• Demonstrated proficiency with Microsoft Office suite of tools.
• Ability to analyze complex and sensitive situations independently and solve problems.
• Attention to detail and commitment to accuracy.
• Experience creating welcoming and inclusive learning and research environments.
• Ability to work effectively and collaboratively with diverse user communities, including students, faculty, researchers, colleagues, and community members.

Preferred Qualifications, Competencies, and Experience

• Prior experience in higher education, libraries, or cultural institutions, or interest in the mission of an academic library.
• Prior experience with mail, shipping, or receiving.

Special Physical/Mental Requirements
Ability to move boxes or equipment (weighing up to approx. 30 pounds) with or without accommodations.

Work Schedule
Monday-Friday, 8am-5pm

Application Procedures
To apply for this position, please visit the Office of Human Resources Careers at Carolina website. For more information on application procedures, applicants may contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu.The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.