Head of Interlibrary Services Department

 POSITION:                 Head of Interlibrary Services Department

AVAILABLE:             July 15, 2022

The Department Head oversees all operations and services of the Davis Interlibrary Services Department and the Health Sciences Library Interlibrary Loan team, which connect users to library resources and materials from UNC Libraries and other collections worldwide. The Head is responsible for the hiring, training, development, and direction of five full-time SHRA staff, one part-time SHRA staff, and 4-10 student employees.

The Head leads and expands the resource sharing and document delivery services of the University Library, including the digitization and electronic delivery of library-owned materials to UNC patrons. The person in this role provides leadership and direction for Interlibrary services staff, manages daily operations in Davis and Health Sciences Libraries, monitors service quality and budgets, and ensures high productivity to meet the needs of patrons and requesting libraries.

The Head works closely with the Head of Davis Library Circulation Department and other department heads and staff to analyze, plan, deliver, and evaluate a suite of responsive access services for the University Libraries. This work includes compiling and reporting statistics for library collections use, circulation, and interlibrary loan activity.



  • ALA-accredited master’s in library science (MLS).
  • Two or more years’ experience supervising fulltime staff in an academic research library.
  • Three years relevant professional experience related to resource sharing, interlibrary loan, or document delivery.
  • Working knowledge of information technologies used in interlibrary loan as well as current interlibrary loan practices and protocols.
  • Familiarity with copyright issues.
  • Demonstrated commitment and ability to work effectively with a diverse campus community.
  • Strong interpersonal skills.
  • Excellent oral and written communication skills.
  • A strong commitment to public service.


  • Experience working with Government information.
  • Demonstrated statistical skills.
  • Working knowledge of interlibrary loan-related software or programs, such as ILLiad, Relais, NLM’s Docline, etc.
  • Working knowledge of resource sharing programs and initiatives, such as Project Reshare, Rapid ILL, etc.

 The University and The Libraries

The University of North Carolina at Chapel Hill is the country’s oldest state university. UNC-Chapel Hill has an enrollment of approximately 29,000 students, employs more than 3,500 members of the faculty, and offers sixty-nine doctoral degrees as well as professional degrees in medicine, nursing, dentistry, pharmacy and law. The UNC Health Sciences Library is part of the University Libraries and is a recognized leader within the Association of Academic Health Science Libraries. University Library collections include over 9.7 million volumes. The library is a member of the Association of Research Libraries and the Center for Research Libraries. Together with the libraries at Duke University, North Carolina Central University, and North Carolina State University, the members of the Triangle Research Libraries Network (TRLN) provide services and collections to their students, faculty, and staff in support of the education, research, and service missions of the universities.

The University Libraries are committed to increasing the diversity of its staff, and therefore welcomes applications from candidates who bring additional dimensions to our mission and work. The University Libraries invest proudly in our employees, strive to create a diverse environment of respect and collaboration, and encourage vision and innovation.

The Region
The Triangle region is one of the most desirable places to live and work in North America and offers its residents a wide array of recreational, cultural, and intellectual activities. The mountains and the seashore are less than half day’s drive from Chapel Hill.

Salary and Benefits

This is a twelve-month academic librarian appointment. Standard state benefits of annual leave, sick
leave, and State or optional retirement. Salary is commensurate with experience and qualifications.

 To Apply

Please visit https://unc.peopleadmin.com/postings/232800 and complete the online application. Please include a letter of application, a resume and the name, mailing address, email address, and telephone number of three professional references, one of whom must be a current supervisor.

 The University of North Carolina at Chapel Hill is an equal opportunity employer that welcomes all to apply, including protected veterans and individuals with disabilities.