Evening Supervisor, Undergraduate Library MRC

APPLICATIONS ANALYST- CONTRIBUTING
Undergraduate Library, Media Resources Center

Working Title: Evening Supervisor
Position Number: 33955
Hiring Range: $42,590 -$50,339
Closing Date: August 20, 2014

Position Description
As a member of the Media Resources Center (MRC) team, the Application Analyst serves as a primary evening and weekend Supervisor and oversees operations of the MRC (located in the House Undergraduate Library) three nights a week. Evening duties include: managing the MRC public service desk, answering directional and reference questions, taking fines, managing the MRC’s Media Lab, supervising MRC student assistants and assigning special projects to these students as required. This work requires providing technical support and training to lab users on a number of media technologies as well as ensuring that all media equipment, software and mass storage systems are functional and operational. In support of this work, candidate must be proficient in using media production software such as Adobe Creative Suite/Cloud, Pro Tools, and Apple Pro Apps.

This position also has primary responsibility for managing day-to-day maintenance of the MRC media materials collection including processing new acquisitions, maintaining a current materials status log, updating records, and managing cleaning & repair for all media collection materials. In support of this work, candidates must be proficient with database work such as FileMaker. The Applications Analyst additionally manages the MRC materials inventory and assists in other duties of the unit, including but not limited to: maintaining MRC statistics and related reports; providing technical instruction support for all MRC Media lab hardware, software, and related equipment; and training and supervising student assistants on projects related to this work. Candidate must be proficient in using Mac OS X and Windows OS including: word processing, spreadsheets, and databases.

Another principal function of the Applications Analyst position is the development, maintenance and support of database applications used by the MRC. In support of this work, candidate must be proficient in web and database development using a wide variety of programming and markup languages and other appropriate tools such as HTML, XML, and SQL.

Minimum Education and Experience
The analyst band requires a foundation of knowledge and skills in area of specialization generally obtained from graduating from a four-year college or university with nine semester hours in programming and one year of experience in business application consulting or development. Experience in the field of work related to the position’s role may be substituted on a year-for-year basis. Special note: This position may exclusively require a bachelor’s degree in a discipline related to the specific functions of the job. Please refer to the Essential Skills, Knowledge and Abilities section of this posting for more detailed information.

Essential Skills, Knowledge and Abilities
Candidate must be proficient using digital media production software such as Adobe Creative Suite/Cloud, Pro Tools, Apple Pro Apps. Proficient using Mac OS X and proficient using Windows OS including: word processing, spreadsheets, and databases is also essential. Candidate must have experience using database software such as FileMaker Pro. Candidate must have experience with web and database development and a working knowledge of HTML, XML and SQL. Candidate must have public service experience, strong communication and organizational skills and a careful attention to detail. Working knowledge of a variety of audio & video recording equipment and formats is essential to this position. Working knowledge of a variety of audio & video playback equipment and formats is also essential to this position. Must have the ability to handle multiple tasks concurrently and to work efficiently in a very busy environment with frequent calls to the service desk. Flexibility and a willingness to learn new skills are expected. Demonstrated sound judgment and ability to work independently and as a team member is also expected. Candidate must have the ability to: tactfully interact with library patrons; master library routines; and master an automated circulation system.

Preferred Qualifications
Supervisory experience is preferred. Proficiency in web and database development using a wide variety of programming and markup languages and other appropriate tools, including the following; HTML, CGI, XML, PERL, PHP, and SQL. Library experience is preferred, including: working at a public service desk; providing technical support for media production; and working with an ILS (Millennium). Project management experience. Experience with managing inventories and analytics.

Work Schedule
Day shifts, 8:00 a.m. – 5:00 p.m. Evening shifts, 1:00 p.m. – 10:00 p.m. (Scheduled Hours subject to change during summer sessions, intersessions and holidays). Evening work and Weekend work.

To Apply
To apply for permanent staff (SPA) positions, please visit the Office of Human Resources website. Positions are posted on the Library’s website until they are filled. For more information on application procedures, applicants may contact:

Office of Human Resources
University of North Carolina at Chapel Hill
104 Airport Drive CB #1045
Chapel Hill, NC 27514
(919) 843-2300

An Equal Opportunity Employer

Posted in Library Support Staff and Information Technology Positions