Article Request FAQ

Carolina BLU logoWhat is the Carolina BLU Book Delivery Service?
Through the Carolina BLU Article Delivery Service you can request scanned, electronic copies of articles held in print in the UNC Libraries. You will be notified via email when the article(s) is available through your Interlibrary Loan / Campus Delivery account. The article(s) will be accessible online for 30 days and can be downloaded for your personal use. If the article is available electronically, you’ll be sent a direct link to the article.

Who can use the Carolina BLU Campus Delivery Service?
All UNC Chapel Hill faculty members, currently enrolled graduate and undergraduate students, and staff can use the campus delivery service, however service options may vary depending on your affiliation.

How do I make a request?
Look for the little truck icon request this item in the UNC Catalog and the Search TRLN (combined Central, Duke, State, UNC) Catalog.

You can also submit a request directly using this article request form.

What can I request?
Currently, you can only request articles from journals in UNC-CH Libraries’ print collections (excluding special collections and other selected non-circulating items).

What can’t I request?
Currently, you can only request articles from journals in UNC-CH Libraries’ print collections (excluding special collections and other selected non-circulating items).

Is there a limit to the number of articles I can request?
Currently, there is no limit to the number of articles that you can request; however, due to copyright issues, the number of articles that may be requested from any one journal issue may be restricted.

How long will the article be available for download?
The article will be posted to your account for 30 days in pdf format for you to download. After 30 days, the article will be deleted and you will no longer have access to it unless you have downloaded it to your personal computer or storage area.

How long does it take to receive the article?
Delivery times will vary depending on the volume of requests the service receives. It could take 2-3 days for you to receive the article. If you put in more than 5 requests in one day, it may take longer for you to receive all your articles.

How can I check the status of my request?
If you log in to your interlibrary loan/campus delivery account, you will see what requests you have and where they are in the process.

Can I request an article for one of my classes?
If an article is assigned for a class or by a professor, please check Course Reserves (electronic & print) and/or your class Sakai site/webpage before requesting the article through Carolina BLU. You may search for articles onĀ  Course Reserves.

Is there a charge for this service?
Currently there is no cost for this service.

Who can I contact if I have more questions?
You can contact us whenever you have a question and we’d be happy to help you.